Most MSPs, SIs and large companies are handling support incidents and requests through some kind of ticket handling system. It might be a special system
Driven by customer demand, we have added a new capability to Awakish. And this is a great one that will really benefit customers with all
Well, honestly we cannot help you to keep track of social media! Sorry... However, we are using social media as an example of how useful
First, we would like to thank you for all the great feedback. We understand that you love Awakish, and your opinions are crucial for our
Currently, there are many companies that manage websites on behalf of their customers. Some are dedicated web hotels, but most are MSPs (Managed Service Providers)
Whether Microsoft, QuickBooks, or Salesforce, even the most robust applications, delivered by the most trusted vendors, sometimes face problems and becomes unavailable. When that happens,
Do you know what is the most common reason a website goes down? The answer is simply that someone forgot to renew the SSL Certificate!